Laradesk is a method for handling helpdesk support. Where clients can submit tickets and brokers can respond to clients.

With a spotless and easy interface, your clients can handle their tickets with only a couple of clicks and be notified to their email in every answer to your own tickets.

Laradesk Helpdesk Ticketing System Great Features:

• Clean agent mailbox
• Simple reply workflow
• Quick customer response
• Organization in departments
• Canned replies
• Create & manage tickets
• Attach files to tickets
• Receive email notifications on each ticket response
• Organize tickets by status
• Organize tickets by label
• Organize tickets by department
• Assign specific users to each department
• Assign a priority to each ticket
• Manage canned responses and add them to ticket responses
• Manage users & user roles
• Set settings from the visual interface
• Translate the strings from the visual interface